Term and Conditions

Welcome to Moddrobe, where precision meets premium menswear for the modern professional. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing moddrobe.com and making a purchase, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use Moddrobe.com only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. Prohibited activities include:

• Unauthorized commercial use of site content
• Attempting to compromise site security
• Using automated systems to extract data

1.2 Intellectual Property

All content on Moddrobe.com, including designs, text, graphics, logos, and product imagery, is the exclusive property of Moddrobe and protected by international copyright laws. Unauthorized use may result in legal action.

2. Product Information

2.1 Product Descriptions

We take great care in accurately representing our premium menswear products. However, slight variations in color or texture may occur due to monitor settings or natural materials. Product measurements are provided as a guide.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and refuse service without notice. If an item becomes unavailable after ordering, we will notify you promptly.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept by processing payment and shipping the item. You will receive an order confirmation email with details.

3.2 Pricing

All prices are in USD and exclude applicable taxes and duties. We reserve the right to adjust prices due to market conditions or errors, though we will honor the price at time of order confirmation.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation.

4. Shipping and Delivery

4.1 Shipping Options

We offer two refined shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

All orders require 1-2 business days for processing before dispatch.

4.2 Delivery Areas

We ship worldwide excluding certain remote Asian regions. Customers are responsible for any duties, taxes, or customs fees imposed by their country.

4.3 Delivery Issues

If your package appears damaged upon delivery, refuse acceptance or note the damage with the carrier. For lost shipments, contact us within 30 days of expected delivery.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return window from delivery date. To initiate a return:

1. Email [email protected] with order number, items, and reason
2. Include all original packaging and tags
3. Ship to: Moddrobe Returns, 1199 Loving Acres Road, Kansas City, US 64111

5.2 Refund Process

Refunds are issued within 3-5 business days after we receive and inspect the return, appearing on your statement within 5-10 business days. Original shipping fees are non-refundable.

5.3 Non-Returnable Items

For hygiene reasons, these items are final sale:

• Underwear & Nightwear
• Swimwear without original hygienic liner
• Items marked “Final Sale”

6. Customer Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login information and all activities under your account.

6.2 Accurate Information

You must provide current, complete, and accurate purchase and account information for all transactions.

6.3 Compliance with Laws

You agree to comply with all applicable laws regarding your use of Moddrobe.com and purchase of our products.

7. Limitation of Liability

Moddrobe shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use after changes constitutes acceptance.

10. Governing Law

These Terms shall be governed by the laws of the State of Missouri, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms or any aspect of our service:

Moddrobe Customer Service
1199 Loving Acres Road
Kansas City, US 64111
Email: [email protected]